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FAQ

  • How much does So-Flo pool service cost.
    At So-Flo Pool and Spa, we offer personalized pool services tailored to your specific needs, so our pricing can vary based on the services required and the size and condition of your pool. Our pricing reflects the value and quality of the services we provide, ensuring your pool remains clean, safe, and well-maintained. To give you an accurate quote, we recommend scheduling a visit for your pool and deck. Our team will assess your pool’s needs and provide a detailed estimate. Contact us today to arrange a consultation and find out how we can help you maintain a pristine pool all year round.
  • How often should my pool be cleaned?
    For optimal cleanliness and safety, we recommend weekly pool cleaning services. This ensures that debris, algae, and chemical imbalances are regularly addressed.The weekly service package is the most common package selected among your neighbors!
  • What is included in your weekly pool service?
    Our weekly pool service includes brushing all waterline tiles, cleaning the skimmer basket, vacuuming the pool as needed, balancing chemicals, inspecting pool equipment, and providing an email report with details and photos after each visit.
  • How do you ensure the chemical balance in my pool?
    Our trained technicians perform comprehensive water testing to monitor pH levels, chlorine, alkalinity, and calcium hardness. We then adjust the chemicals as needed to maintain a safe and balanced swimming environment.
  • What areas do you serve?
    We proudly serve all of Lee County, Contact us to find out if we provide services in your specific location.
  • Do you offer any guarantees for your services?
    Yes, we offer a "No Green Guarantee!" This means that our regular maintenance includes thorough cleaning, chemical balancing, and equipment inspections to prevent algae growth. If algae do appear, we take immediate action to treat and eliminate it.
  • How can I schedule a service or get a quote?
    You can schedule a service or request a quote by calling us, emailing us, or filling out our online request form. We will arrange a visit to assess your pool’s needs and provide a customized service plan and pricing.
  • Do you offer one-time cleaning services?
    Yes, we offer both one-time deep cleaning services and regular maintenance plans. Whether you need a single cleaning before a special event or ongoing care, we can tailor our services to meet your needs.
  • What should I do if my pool equipment is not working properly?
    Contact us immediately if you notice any issues with your pool equipment. Our team will inspect and diagnose the problem during our weekly visits or schedule a specific service call to address the issue.
  • How do I make payments for your services?
    We offer convenient credit card auto payment options. You will receive an invoice detailing the services performed, and payments will be processed automatically for your convenience.
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